How to Get Help and Support

How to Get Help and Support
Virtual Help Desk 2.0: We have developed a Virtual Help Desk (VHD) to help you keep up to date on the training materials and program. If you are engaged in training others you should be sure to visit the VHD on a regular basis to ensure that you are using the most current version of the training materials.
Project Listservs: There are several project e-mail listservs that you can subscribe to and receive information on project updates, classroom projects and alerts to technical problems.
Local Project Coordinators: Each training site has at least one local Project Coordinators who can assist you with training questions and help support all of your training activities. The following lists will help you identify the Project Coordinator for your area.
Arizona Phoenix Area Patty Finch Think Tank Maricopa Community College 2411 West 14th Street Tempe, AZ 85281-6941 602-765-2983 pfinch@Vview.org Outside of Maricopa County Jill Dingman Think Tank Maricopa Community College 2411 West 14th Street Tempe, AZ 85281-6941 Tel.: 520-421-2542 FAX: 480-731-8486 jding@cybertrails.com	Ohio Cleveland City Area John Perrin Cuyahoga Community College 2900 Community College Avenue - B & A 208 Cleveland, OH 44115-3196 (216) 987-4649 john.perrin@tri-c.cc.oh.us Diocese of Cleveland Catherine Collins Director, Educational Technology Office of Catholic Education (216) 696-6525, ext. 3240 ccollins@dioceseofcleveland.org Rural/Suburban Areas Mike Baker Teaching Coordinator Polaris Career Center 7285 Old Oak Blvd Middleburg Hts., Ohio 44130 440-891-7694 mbaker@polaris.edu	Florida Miami Area Marlene Morales Miami Dade Community College Kendall Campus, Room 6324 11011 S.W. 104th Street Miami, FL 33176 (305) 237-0614 mmorale1@mdcc.edu
If you need to reach someone on the national level please contact Joshua Koen at: Joshua Koen Center for Innovation in Engineering and Science Education (CIESE) Stevens Institute of Technology Castle Point on the Hudson Hoboken, NJ 07030 Phone: 201-216-5045 Fax: 201-216-8069 E-mail: jkoen@stevens.edu